Terms of Service
Last updated November 14, 2026
These terms apply to the Trucker Helper Chrome extension and its membership service ("Trucker Helper", "we"). By installing or using Trucker Helper you agree to them.
The service
Trucker Helper helps you check container status on terminal and carrier websites and send inquiries from your own accounts. It reads those websites as you would, using the logins you provide. Information shown comes from those third parties; we do not guarantee that it is complete, current or correct. Always confirm availability, holds and free time with the terminal or carrier before acting on them.
Your accounts and third-party websites
- You are responsible for having the right to use the terminal, carrier and email accounts you connect, and for following those websites' own terms.
- Messages Trucker Helper sends go out from your own email or portal accounts, and you are responsible for their content.
- Trucker Helper is not affiliated with or endorsed by any terminal, carrier or software provider it works with. Their names are used only to describe compatibility.
Membership and billing
- A membership covers one computer. You can move it to another computer with its transfer code; the previous computer then loses it.
- Paid plans renew automatically each month or year until cancelled. Prices are shown on our website and at checkout, and applicable taxes may be added.
- Payments are handled by Stripe under Stripe's terms. Cancellations and refunds follow our refund and cancellation policy.
- We may change prices with at least 30 days' notice in the extension; the change applies from your next renewal.
Acceptable use
Do not use Trucker Helper to overload, scrape beyond your own business needs, or get around the security of any website, to share one membership across computers, or to break the law.
Availability and changes
Third-party websites change without notice, and a lookup may stop working until we update the extension. We may add, change or remove features. We will tell you in the extension before removing a paid feature you rely on.
Disclaimer and limitation of liability
Trucker Helper is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, including demurrage, detention, storage or per-diem charges, missed appointments or lost business, and our total liability is limited to the amount you paid us in the 12 months before the claim.
Ending
You can stop using Trucker Helper and cancel at any time. We may suspend a membership that breaks these terms, and will refund any unused paid time if we end the service for reasons other than a breach.
Changes to these terms
We may update these terms. We will change the date above and tell you in the extension about significant changes; continuing to use Trucker Helper after that means you accept them.