Refunds & Cancellation

Last updated November 14, 2026

Cancelling

• You can cancel at any time from the extension: open the membership page and choose "Manage subscription". This opens Stripe's billing portal.
• When you cancel, you are not charged again, and you keep access until the end of the period you already paid for.
• Switching from yearly to monthly takes effect at the end of the current year. Switching from monthly to yearly takes effect right away, with the unused part of the month credited.

Refunds

• First payment: if Trucker Helper is not working for you, email us within 14 days of your first charge and we will refund it in full.
• Charged by mistake: if you were charged after cancelling, or charged twice, we refund the extra charge in full.
• Other than that, payments for a period that has started are not refunded, but you keep access until that period ends.
• Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days. When a payment is refunded, the membership time it paid for is removed.

Free Beta time

Free membership time is a gift and has no cash value. If you subscribe while you still have free time, your first charge waits until the free time runs out.

How to ask

Email support@evink.us from the address you used at checkout, or include the transfer code shown on the extension's membership page so we can find your membership. We answer within one business day.